My research focuses on the design and operation of online platforms, and in particular questions pertaining to revenue management and online recommendations. Much of my recent work is centered around the following broad themes:
- Designing Platforms that are Robust to Online Fraud: How should platform designers guarantee good outcomes for consumers and service providers in the face of manipulation including fake reviews, fraudulent users, click bots, disintermediation, collusion, etc.?
- New Pricing Models for the Digital Economy: What kind of innovative pricing strategies (e.g., subscriptions, revenue sharing, probabilistic selling) can we leverage in online marketplaces?
Prior to joining UofT, I was a Postdoctoral Fellow at the Harvard Business School. In a previous life, I received my Ph.D in Computer Science from Rensselaer Polytechnic Institute, where I received the Robert McNoughton award for best graduate dissertation. At RPI, I was fortunate to be advised by Elliot Anshelevich.
I was recently featured by The Logic magazine as one of the Top 8 `People to watch in Candian e-commerce'